![]() ![]() But I don’t foresee making that mistake again. I had let my support plan lapse at PT HD 12.4, and frankly feel like I’ve been had, paying over $1k to get these updates that have crippled my workflow. If I need to bring video into it (which I do, frequently) my best option is my 10.3.10 co-install, which Avid says “isn’t Win 10 compatible,” but at least IT works! (By the way, there’s numerous reports of omf imports being broken in 2020.3) So I uninstalled-reinstalled EVERYTHING, and after days of futzing around with it, I’m back where I started. Resulted in Pro Tools hanging on the opening splash screen and not launching AT ALL. Remove this folder (even if there is nothing inside): Shoot, I even re-downloaded & extracted the installers in the hope that it was something as simple as a corrupt installer.Ī. You’re not alone with the video issue.I’ve spent HOURS and HOURS trying everything I know how to do, and everything suggested in the e-mail I got from AVID support, and all I get when trying to enable the video engine is, it getting stuck in a loop trying to initialize. So glad I'm paying for the privilege of this experience. So I am confident that the video issue with 2020.3 is something new. Then I installed 2019.12 again and now it is up and running just fine (3 hours later.). So I rebooted, then wiped out the Program Files/Avid folder and a few things like preferences (but not my IO files) - essentially a manual uninstall of what it left behind. it was almost complete, but then aborted at the very end telling me MMErefresh was not available to be installed (huh?). Since that would not work, I tried installing 2019.12 over 2020.3. one time I got an exception error and it crashed. When I exited, it sometimes refreshed the video and might be Ok if I opened the session again. When the bounce was done, all of the video would get corrupted, with weird colors and artifacts. It was grayed out.Īlso, every time I would bounce a track, the time remaining would get a black bar over it (on black text). After I did the install, Windows 10 would not let me "uninstall" Pro Tools. I've reported this as a bug, but thought I would post in case anyone else has a similar experience.
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